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UP TOAPPROVED INFUNDS SENTLOANS
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Personal Expenses
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Big Purchases
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Education Expenses
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Pay Off Debt
Get a TENN Credit Loan in 3 Simple Steps
Step 1
Download the app and register.
Download the app and register.
Download the app and register.
Download the TENN Credit app from the App Store / Google Store and register a TENN Credit account.
Step 2
Get the loan amount in seconds.
Get the loan amount in seconds.
Get the loan amount in seconds.
Apply the loan, once approved, we’ll show you the loanable amount in seconds.
Step 3
Get a decision in seconds at most when you apply.
Get a decision in seconds at most when you apply.
Get a decision in seconds at most when you apply.
Enter some info about yourself and tell us the amount you’d like to borrow, select a payment option, you'll get a decision in seconds at most.
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Your Privacy, Our Priority
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Advanced Security, Hassle Free Borrowing
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Our Team, Your Support
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Know About TENN
faqs
TENN Credit FAQs
What is TENN Credit?arrow
TENN Credit is a digital lending service operated by TENN Microfinance Bank (MFB), providing instant loans ranging from ₦2,000 to ₦500,000 with a fully online process.
How do I download the app?arrow
Current: Available on Google Play (play.google.com/store/apps/tenncredit).
Coming soon: App Store version.
Alternative: Scan QR code at http://www.tenncredit.com
What are the registration steps?arrow
Enter mobile number and verify via OTP, set login password.
Complete KYC Process:
Submit ID verification (National ID/Driver’s License).
Complete Leibniz Liveness Detection (Face scan).
Provide personal/job/household information.
Why is liveness detection required?arrow
Mandated by CBN KYC Directive BSD/DIR/AML/2024 to prevent identity fraud. All data is encrypted and stored exclusively in TENN MFB’s secure servers.
How do I apply for a loan?arrow
After KYC approval, check your credit limit on the app homepage.
Enter loan amount (₦2,000-₦500,000).
Select tenure: 14 days or 30 days.
Choose disbursement method: TENN MFB Account: Funds arrive in ≤1 minute.
Personal Bank Account: Processing time depends on recipient bank.
What is the fund transfer timeline?arrow
TENN MFB Account: ≤1 minute (real-time transfer).
Other Bank Accounts: 5 minutes to 24 hours (delays possible during bank maintenance).
How is my credit limit determined?arrow
Your limit is calculated based on:
Credit history (via CRC Credit Bureau).
Income stability (verified employment data).
Repayment behavior (timely repayments increase limits).
How can I increase my credit limit?arrow
Fill in real "Personal Information" in the profile.
Maintain good repayment behaviors to automatically trigger a loan limit review.
How do I repay loans?arrow
Go to Repayment page → Select outstanding order.
Choose method:TENN-App Payment: TENN account balance.
Bank Transfer: Use designated account (Payment confirmation within 5 minutes) auto-debit are under development.
Notice: No support for extended repayment or installment payment options.
How do I add bank accounts?arrow
Method 1: Account → Add Bank Account.
Method 2: During loan application → "Add other bank" option.
Verification: System cross-checks name consistency with BVN records.
How is my data protected?arrow
Compliance with NDPR 2019 includes:
SMS/contact access strictly for:
a) Anti-fraud (CBN BSD/ANT/FRD/2024)
b) Income verification
AES-256 encryption
Zero data sharing with third parties
Regulatory Compliance
What are your collection policies?arrow
Per FCCPC Guidelines 2023:
No calls before 8AM or after 7PM.
No debt disclosure to relatives/employers.
Legal action only after 60+ days overdue.
What if my application is rejected?arrow
Common reasons:
BVN information mismatch.
Incomplete KYC documentation.
Existing unpaid loans.
Solution: Reapply after 30 days with updated documents.
How do I contact customer service?arrow
Hours: 8AM-6PM (Mon-Sat)
logo
bgbgbgbgbgbgbgbgbg
UP TO
APPROVED IN
FUNDS SENT
LOANS
content-boxPersonal Expenses
Personal Expenses
content-boxBig Purchases
Big Purchases
content-boxEducation Expenses
Education Expenses
content-boxPay Off Debt
Pay Off Debt
Get a TENN Credit Loan in 3 Simple Steps
Step 1
Download the app and register.
Download the app and register.
Download the app and register.
Download the TENN Credit app from the App Store / Google Store and register a TENN Credit account.
Step 2
Get the loan amount in seconds.
Get the loan amount in seconds.
Get the loan amount in seconds.
Apply the loan, once approved, we’ll show you the loanable amount in seconds.
Step 3
Get a decision in seconds at most when you apply.
Get a decision in seconds at most when you apply.
Get a decision in seconds at most when you apply.
Enter some info about yourself and tell us the amount you’d like to borrow, select a payment option, you'll get a decision in seconds at most.
content-box
Your Privacy
Your Privacy
Our Priority
Advanced Security
Advanced Security
Hassle Free Borrowing
Our Team
Our Team
Your Support
Know About TENN
Know About TENN
What is TENN Credit?arrow
How do I download the app?arrow
What are the registration steps?arrow
Why is liveness detection required?arrow
How do I apply for a loan?arrow
What is the fund transfer timeline?arrow
How is my credit limit determined?arrow
How can I increase my credit limit?arrow
How do I repay loans?arrow
How do I add bank accounts?arrow
How is my data protected?arrow
What are your collection policies?arrow
What if my application is rejected?arrow
How do I contact customer service?arrow
faqs
TENN Credit FAQs